A Live Voice Makes A Big Difference
Our Intake Receptionists Are Polite, Professional,
And Highly Effective at Capturing New Clients.
Meet our intake receptionists
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A Live Voice Makes A Big Difference
Meet our intake receptionists
Get Started

Real People Always On Call

Are you looking for a 24/7 live call answering service, loaded with pro-level features, that doesn’t break the bank?

The Best Call Center has got you covered. Our live receptionists are professional, polite, and ready to impress your callers and capture new customers. The energy at The Best Call Center is enthusiastic and we stand at nothing to raise your business’ profile with highly trained and engaged live operators.

Our call answering plan is simply unmatched. We serve a wide array of industries providing affordable pricing for businesses of all sizes and shapes.

Our pricing is $1/per minute flat rate-unbeaten charges that you can’t find anywhere else.

We do not believe in nickel and diming our clients and that’s why we keep our pricing simple and honest. Outsource to The Best Call Center and get your own customer service team without the need for expensive equipment, additional staffing, and salary expenditures. The best part, we are so good that your customers will never know we are not in office with you.

In an industry flooded with automated voice response and chat-bots, we understand the need to take advantage of technology to efficiently serve clients. But we also know that nothing replaces a good conversation between people. As such we place more value on the basic human interaction and that why we do our job in the most professional and caller-focused way possible.

We help your business end the automated script reading and disconnected call handling.

Day or night, rain or shine, weekend or holiday, 365 days a year, we've got your calls!
Missed Calls
Answered calls are opportunities for your company. Tap us in when busy or in an important meeting.
Capture Every
Lead
We’re the ultimate sales wingman. We know the information you need from callers and we’ll collect it for you.
Your Business
Details
Access your call records and messages and monitor your calls and lead generation in real time, wherever you are.
Message
Taking
We take messages from callers and deliver them instantly to you via text, email, or by phone. Your choice.
Call Scripts
Let us know how you’d like us to handle your calls. We have proven scripts meant to convert clients but a personalized touch is always welcome.
Appointment
Setting
Have one less thing to worry about. Manage appointments through a cloud-based scheduling system, stay in the loop, and cut down on cancellations.
Free Call Patching
Have calls transferred to your office at no charge.
Live Answering
Round the Clock
Opportunity calls 24 hours a day. We never clock out and this means you’ll be open for business around the clock.
Focus on What
Matters Most
Don’t let the opportunities to expand your client base dip under the radar. We’ve got your calls. You focus on running your business.
Sleep Tight
Hand off to us. When your staff goes home, we clock in. Rest easy after hours knowing we’ll take messages and update your appointment calendar.
Ditch the
Voicemail
Don’t lose clients to your competitors. Meaningful connections call for real people, not robots.

Offered Services

Hand off to us. When your staff goes home, we clock in. Rest easy after hours knowing we’ll take messages and update your appointment calendar.
Hand off to us. When your staff goes home, we clock in. Rest easy after hours knowing we’ll take messages and update your appointment calendar.
Hand off to us. When your staff goes home, we clock in. Rest easy after hours knowing we’ll take messages and update your appointment calendar.
Hand off to us. When your staff goes home, we clock in. Rest easy after hours knowing we’ll take messages and update your appointment calendar.
Hand off to us. When your staff goes home, we clock in. Rest easy after hours knowing we’ll take messages and update your appointment calendar.
Hand off to us. When your staff goes home, we clock in. Rest easy after hours knowing we’ll take messages and update your appointment calendar.
Hand off to us. When your staff goes home, we clock in. Rest easy after hours knowing we’ll take messages and update your appointment calendar.
Hand off to us. When your staff goes home, we clock in. Rest easy after hours knowing we’ll take messages and update your appointment calendar.
Hand off to us. When your staff goes home, we clock in. Rest easy after hours knowing we’ll take messages and update your appointment calendar.
Hand off to us. When your staff goes home, we clock in. Rest easy after hours knowing we’ll take messages and update your appointment calendar.
Hand off to us. When your staff goes home, we clock in. Rest easy after hours knowing we’ll take messages and update your appointment calendar.
Get around the clock call answering services  
in as little as 15 minutes.

Our Services

24/7 SERVICE

You never know when your customers need you. Believe us when we tell you, missing a call means risking losing business. In today’s competitive economy, meeting the needs of your customers should be a top priority. Callers do not want to talk to the automated greeting, in fact, most will hang up and call someone else. Product issues arise, emergencies come up, and problems may come in at any hour or the day or night. When you trust The Best Call Center as your business answering service, you virtually eliminate your risk. Our highly trained live operators provide high-quality answering service 24 hours a day, 7 days a week, 365 days a year, including holidays, after hours, weekends, and just about any time that you can’t be there.

With our 24/7 live answering, your business is always open and no matter what type of business you have, we can customize a plan that works best for you. Choosing to go with a professional answering service, a virtual receptionist, or an auto attendant costs less than hiring a full-time employee to take care of phone calls. When your phone rings, we answer. We can help keep new prospective customers and even current customers from calling the competition just because no one answered their call. Teaming up with The Best Call Center means no more missed calls. With our 365/24/7 live answering, you can sleep well, rest easy after hours, go on a holiday, enjoy the beach, or just breathe.

CALL PATCHING AVAILABLE

Ill-equipped dispatch can mean losing a life to lateness or losing a client to a competitor. Slow service stinks just as much for you as it does for individuals who depend on your products or services. When your phones are ringing non-stop, you’re probably missing many important calls left and right. And when it comes to customer service, that is nothing short of a nightmare. The great news is that The Best Call Center offers a full array of support solutions guaranteed to provide satisfying experiences for your customers and sweet dreams for you.

Commonly referred to as call forwarding, call transfer or call relay, call patching is one of the most common features that many of our customers need and we make it easy to configure. Call patching is a system controlled answering service that works to eliminate human error. Our live operators answer your calls and politely put the caller on hold as they try to reach you. As soon as the operator hangs up, the call is “patched” through to you and you’ll be talking with the caller as if you had answered it yourself. At The Best Call Center, we do not believe in nickel and diming our clients. Once we patch a caller through to you and the operator hangs up, we stop billing you. We answer and patch calls to you with no hidden fees.

APPOINTMENT SCHEDULING

How many times have you called an office only to be told that appointments can only be scheduled during regular business hours or worse yet be blocked by voicemail? It can be frustrating, right? Why would you allow your clients to go through a similar, impersonal experience? You wouldn’t. That’s where The Best Call Center comes in with top-notch appointment scheduling and appointment reminder services. You don’t have to handle appointment booking in-house, let us manage the process in an efficient, user-friendly manner. You just give access to the scheduling software you’re using and our operators will work 24/7 to ensure that all the interested parties fill a slot on your calendar.

Our team can schedule or reschedule appointments through a live calendar system, making life easier by giving you one less thing to be worried about. And because the changes made to your schedule will show in real time, we can be on the same page, at the same time in a highly streamlined environment. No more missed appointment or double-booking. What’s more, you’ll no longer have to manage the complicated book of appointments. Our receptionists also place appointment reminders SMS text message with email and MMS image option to your clients.

BILINGUAL STAFF

Being unable to communicate with customers can be both incredibly embarrassing and incredibly frustrating. Regardless of the industry, your success highly depends on being professional and responsive to clients and prospective customers. Bilingual Telephone Answering Services shows that your company values all of its customers and cares enough to make them feel comfortable with the best service possible. Businesses in the U.S. must adapt to an increasingly diverse consumer base. Spanish is a primary language to over 38 million in the U.S and that is growing at an exponential rate. As such, it does not make business to ignore such an expansive population.

Opting for 100% Bilingual English/Spanish service could be a key driver toward a larger client base and future growth. At the Best Call Center, we understand the needs of our customers and providing a bilingual full-time staff to fluently communicate with your English- and Spanish-speaking clients and customers allows less wait time and immediate intake. This will definitely boost their loyalty to your business. What’s more, we offer you this incredible service at a tiny fraction of hiring more full-time employees on your end and at no additional cost. Our bilingual operators can communicate clearly, expertly, and efficiently to your clients or customers.

NEW AND IMPROVED DASHBOARD

With the Best Call Center’s live answering dashboard, it is super easy to monitor your account and make changes. With the dashboard, you can access your account at any time. The new and improved dashboard gives you real-time control of your account, allowing you to:

  • Manage your on-call schedules and check minutes and messages from where you are
  • View, sort, and export all messages we take for you
  • View call details, account usage, billing and help portions from one place
  • Get the app and manage your account instantly
  • Create an on-call schedule for your team or make changes to existing schedules

Our new dashboard is compatible with all smartphones and is loaded with new tools that make account management a breeze. If you ever need assistance with your account, our team will be happy to help. Perhaps the best feature of the dashboard is its being user-friendly. There’s no need to be a member of the geek squad or an online guru to use it. Just follow a few simple steps and that’s it!

DETAILED REPORTS AND REAL-TIME ANALYTICS

You can get comprehensive reports and real-time analytics that display all of your incoming calls. The reports show how every call was handled, the caller ID, date and time. You can easily access historical data to make informed business decisions. This also helps you get a snapshot of your business and be able to predict future outcomes based on previous performance.

With detailed reports and analytics, you can turn data into actionable information that will give you a competitive edge. Export comprehensive reports that detail calls by billable time, calls by region, calls by date and time, frequent callers, and more.

INSTANT ACTIVATION

Get live answering now, no waiting for 5 business days to get your account setup. The Best Call Center is the only answering service that offers instant activation for your call services account. Our wizard makes it easy and you don’t have to settle for anything less than instant. It’s easy. You select your own local or toll-free number or can choose to forward your existing number to your new one.

After that, you’ll instantly receive an email with a link that allows you to activate your account. You’ll be up and running once you’ve confirmed the instructions on how you’d like your calls to be handled. Our live operators will then be ready to answer your calls. Now that you’re live, you can forward your calls to us anytime you need us. We are available 24/7/365, including on weekends and holidays. You can also make can also make all changes to your answering service account via The Best Call Center’s dashboard.

MANAGE ON-CALL SCHEDULES

Part of choosing to use a live answering service to take care of your on-call schedules includes making sure that the service complements your needs. The Best Call Center understands that every business is different and we also pass this down to how we reach out to your staff. For companies that rely on reaching on-call personnel, rotating on-call support or a doctor on call, working with a call center that offers reliable on-call communication is paramount. Finding the best service is even more important. Once you’ve developed your on-call schedule, the rest is just fitting the pieces into the puzzle.

With our on-call platform, you can create your own schedule based on your needs. Each program is set for a 24-hour time period and you can add time slots that determine who is on-call and when. You also have the option of customizing the on-call rotation so you get texts and emails instead of calls. Our system can send you an email and/or text to your on-call without any extra charge, during their scheduled on-call rotation. Ditch the old way to handle on-call changes. You can update the on-call schedule for your team quickly and easily and can even have multiple schedules with multiple employees.

GET NOTIFIED VIA SMS AND EMAIL

Crucial messages need superior message taking services. At the Best Call center, we know how important your messages are and that’s why our virtual receptionists take messages in a detailed and systematic manner. Your messages are then sent to your computer or your pocket. We send an email or text in real time to ensure your quick response to prospective customers.

We can also alert multiple people in your company when there’s a call and this means that anyone and/or everyone one in your business will be in the loop.

US-BASED OFFICES

Here at The Best Call Center, we don’t believe in skimping on quality. Our offices are based in the USA and we only employ local American receptionists to answer your calls. We’ve been supporting American businesses with our US-based answering service for quite some time.

Get exceptional service you can feel great about and get better results in outsourcing your calls with The Best Call Center’s US-based live operators. We understand that if we can create a positive image and add value to your business then we also look good. And with that, you win, we win!

Our Services

With the Best Call Center’s live answering dashboard, it is super easy to monitor your account and make changes. With the dashboard, you can access your account at any time. The new and improved dashboard gives you real-time control of your account, allowing you to:

  • Manage your on-call schedules and check minutes and messages from where you are
  • View, sort, and export all messages we take for you
  • View call details, account usage, billing and help portions from one place
  • Get the app and manage your account instantly
  • Create an on-call schedule for your team or make changes to existing schedules

Our new dashboard is compatible with all smartphones and is loaded with new tools that make account management a breeze. If you ever need assistance with your account, our team will be happy to help. Perhaps the best feature of the dashboard is its being user-friendly. There’s no need to be a member of the geek squad or an online guru to use it. Just follow a few simple steps and that’s it!

Here at The Best Call Center, we don’t believe in skimping on quality. Our offices are based in the USA and we only employ local American receptionists to answer your calls. We’ve been supporting American businesses with our US-based answering service for quite some time.

Get exceptional service you can feel great about and get better results in outsourcing your calls with The Best Call Center’s US-based live operators. We understand that if we can create a positive image and add value to your business then we also look good. And with that, you win, we win!

Crucial messages need superior message taking services. At the Best Call center, we know how important your messages are and that’s why our virtual receptionists take messages in a detailed and systematic manner. Your messages are then sent to your computer or your pocket. We send an email or text in real time to ensure your quick response to prospective customers.

We can also alert multiple people in your company when there’s a call and this means that anyone and/or everyone one in your business will be in the loop.

Part of choosing to use a live answering service to take care of your on-call schedules includes making sure that the service complements your needs. The Best Call Center understands that every business is different and we also pass this down to how we reach out to your staff. For companies that rely on reaching on-call personnel, rotating on-call support or a doctor on call, working with a call center that offers reliable on-call communication is paramount. Finding the best service is even more important. Once you’ve developed your on-call schedule, the rest is just fitting the pieces into the puzzle.

With our on-call platform, you can create your own schedule based on your needs. Each program is set for a 24-hour time period and you can add time slots that determine who is on-call and when. You also have the option of customizing the on-call rotation so you get texts and emails instead of calls. Our system can send you an email and/or text to your on-call without any extra charge, during their scheduled on-call rotation. Ditch the old way to handle on-call changes. You can update the on-call schedule for your team quickly and easily and can even have multiple schedules with multiple employees.

Get live answering now, no waiting for 5 business days to get your account setup. The Best Call Center is the only answering service that offers instant activation for your call services account. Our wizard makes it easy and you don’t have to settle for anything less than instant. It’s easy. You select your own local or toll-free number or can choose to forward your existing number to your new one.

After that, you’ll instantly receive an email with a link that allows you to activate your account. You’ll be up and running once you’ve confirmed the instructions on how you’d like your calls to be handled. Our live operators will then be ready to answer your calls. Now that you’re live, you can forward your calls to us anytime you need us. We are available 24/7/365, including on weekends and holidays. You can also make can also make all changes to your answering service account via The Best Call Center’s dashboard.

You can get comprehensive reports and real-time analytics that display all of your incoming calls. The reports show how every call was handled, the caller ID, date and time. You can easily access historical data to make informed business decisions. This also helps you get a snapshot of your business and be able to predict future outcomes based on previous performance.

With detailed reports and analytics, you can turn data into actionable information that will give you a competitive edge. Export comprehensive reports that detail calls by billable time, calls by region, calls by date and time, frequent callers, and more.

Being unable to communicate with customers can be both incredibly embarrassing and incredibly frustrating. Regardless of the industry, your success highly depends on being professional and responsive to clients and prospective customers. Bilingual Telephone Answering Services shows that your company values all of its customers and cares enough to make them feel comfortable with the best service possible. Businesses in the U.S. must adapt to an increasingly diverse consumer base. Spanish is a primary language to over 38 million in the U.S and that is growing at an exponential rate. As such, it does not make business to ignore such an expansive population.

Opting for 100% Bilingual English/Spanish service could be a key driver toward a larger client base and future growth. At the Best Call Center, we understand the needs of our customers and providing a bilingual full-time staff to fluently communicate with your English- and Spanish-speaking clients and customers allows less wait time and immediate intake. This will definitely boost their loyalty to your business. What’s more, we offer you this incredible service at a tiny fraction of hiring more full-time employees on your end and at no additional cost. Our bilingual operators can communicate clearly, expertly, and efficiently to your clients or customers.

How many times have you called an office only to be told that appointments can only be scheduled during regular business hours or worse yet be blocked by voicemail? It can be frustrating, right? Why would you allow your clients to go through a similar, impersonal experience? You wouldn’t. That’s where The Best Call Center comes in with top-notch appointment scheduling and appointment reminder services. You don’t have to handle appointment booking in-house, let us manage the process in an efficient, user-friendly manner. You just give access to the scheduling software you’re using and our operators will work 24/7 to ensure that all the interested parties fill a slot on your calendar.

Our team can schedule or reschedule appointments through a live calendar system, making life easier by giving you one less thing to be worried about. And because the changes made to your schedule will show in real time, we can be on the same page, at the same time in a highly streamlined environment. No more missed appointment or double-booking. What’s more, you’ll no longer have to manage the complicated book of appointments. Our receptionists also place appointment reminders SMS text message with email and MMS image option to your clients.

Ill-equipped dispatch can mean losing a life to lateness or losing a client to a competitor. Slow service stinks just as much for you as it does for individuals who depend on your products or services. When your phones are ringing non-stop, you’re probably missing many important calls left and right. And when it comes to customer service, that is nothing short of a nightmare. The great news is that The Best Call Center offers a full array of support solutions guaranteed to provide satisfying experiences for your customers and sweet dreams for you.

Commonly referred to as call forwarding, call transfer or call relay, call patching is one of the most common features that many of our customers need and we make it easy to configure. Call patching is a system controlled answering service that works to eliminate human error. Our live operators answer your calls and politely put the caller on hold as they try to reach you. As soon as the operator hangs up, the call is “patched” through to you and you’ll be talking with the caller as if you had answered it yourself. At The Best Call Center, we do not believe in nickel and diming our clients. Once we patch a caller through to you and the operator hangs up, we stop billing you. We answer and patch calls to you with no hidden fees.

You never know when your customers need you. Believe us when we tell you, missing a call means risking losing business. In today’s competitive economy, meeting the needs of your customers should be a top priority. Callers do not want to talk to the automated greeting, in fact, most will hang up and call someone else. Product issues arise, emergencies come up, and problems may come in at any hour or the day or night. When you trust The Best Call Center as your business answering service, you virtually eliminate your risk. Our highly trained live operators provide high-quality answering service 24 hours a day, 7 days a week, 365 days a year, including holidays, after hours, weekends, and just about any time that you can’t be there.

With our 24/7 live answering, your business is always open and no matter what type of business you have, we can customize a plan that works best for you. Choosing to go with a professional answering service, a virtual receptionist, or an auto attendant costs less than hiring a full-time employee to take care of phone calls. When your phone rings, we answer. We can help keep new prospective customers and even current customers from calling the competition just because no one answered their call. Teaming up with The Best Call Center means no more missed calls. With our 365/24/7 live answering, you can sleep well, rest easy after hours, go on a holiday, enjoy the beach, or just breathe.

We'd love to speak to you about how we can help.
Call 888-828-8458 today to speak with one of our qualified sales professionals to discuss the best flexible plan option for you.

Services Areas

Being transparent with our pricing structure allows you to choose a service plan that best fits you and your business needs.

Why Choose Us

The Best Call Center is a forward-thinking company that uses advanced technology to serve thousands of businesses nationwide. We are a leading call center company, helping a plethora of businesses take detailed intakes, close sales and deliver exceptional customer support 24 hours a day 7 days a week. Our brilliant staff combined with our innovative business telephone solutions are the two main factors that make doing business with us an incredible experience.

We have the tools and experience to help give your company the competitive edge.

  • Save A Tree
  • Strengthen Customer Service
  • Reduce Operating Costs
  • Additional Shortened Sales
  • Easy to Use Software
  • Answering & Call Center Services
  • We're A Sustainable Business.
    Get Exceptional Service You Can Feel
    Great About.

You need the person who answers your phone to be extremely competent, polite, and professional. Our friendly virtual receptionists are able to create outstanding virtual office interactions between your company and your customers. Your business needs happy customers and that starts with outsourcing to The Best Call Center. When you team with us, you not only get amazing customer care but also optimal reliability. Our main concern is helping your business grow.

Contact the Best Call Center Near Me Today

At the Best Call Center, we believe in efficiency and service. From the moment you choose us and get started with our team, we will make it easy to contact us with questions, concerns, or changes. You have full control over everything we do and say. And since there are no long-term contracts, you can adjust based on growth patterns, season, or new products or services.

We understand there’s no one-size-fits all answering service and our team will create a customized suite to fit your business needs and budget. What’s more, you can get started in as little as 15 minutes.

Still have questions?

Ready to get set up with the Best Call Center? Want to discuss the options?

We’d love to chat with you.

Call us today at
888-828-8458