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Industry Call Answering
Service Available

  • No Minimums and No Pesky Setup Fees
  • Flat Rate as Little as $15/month
  • No Call Transfer Fees
  • Bilingual Receptionists
  • No Long Term Contracts
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GET YOUR 14 DAYS FREE TRIAL NOW!

Ditch the Voicemail.
Business Open, Always.

Reduce your reception and intake team while reducing your costs drastically. Our fully bilingual staff are always there to give your customers the personal attention.

Full Time Staff.
Part Time Cost.

Pick up every call, take on every lead, and focus on law. Don't let callers simply hang up on you, because each and every call can be your next customer.

No More Hangups.
Answer All Calls.

Never send another client to voicemail while your competitors answer. Implementing a 24/7/365 live call answering service means you're business is never closed.

Attorney Call Statistics

82%

of business is conducted over the phone

80%

of callers will hang up without leaving a voicemail if the call isn't answered

78%

of customers prefer a phone conversation to an email

71%

of clients will end a business relationship due to poor phone etiquette

Testimonials

The Best Call Center is there when I am unable to answer calls with potential clients while I am in the middle of a showing. It is crucial for me to make sure that all my calls are answered and they have helped me make sure that I am not missing a call and potentially lose a new client to another agent.

Anna J.

We operate a national mass tort website and as you can imagine our phone lines need to be always at the ready because you never know when the next big call comes in. Our reception team needs to be alert, detailed, and professional when handling calls and going through our custom call scripts. This team has been exceptional in every way and the bilingual team is only an added bonus to the work they do for us.

Kerry S.

Very Professional and best of all, they speak Spanish too. I have been told by my clients that the staff is always friendly and helpful. Bye bye voicemail and text, hello live and inviting voices. I couldn't be happier with choosing The Best Call Center. I've been with them a year and will continue to grow my business with them for years to come.

Marie M.

BCC is like having a personal assistant at your fingertips. Having their amazingly nice agents answer calls when I'm in meetings and on weekends frees up so much of my time to focus on my clients one-on-one. The best part is I don't have to send callers to voicemail anymore and I get quick notifications via email and SMS on all calls. They really are the BEST! 

Michael L.

Attorney Answering Service

Individuals who call a lawyer’s office need help and in almost all cases, they need it right away. And when they call your office, the last thing they want to hear is a disembodied voice reciting a list of annoying options. They need a real person who can understand their concerns and address them in an efficient and professional manner. As a busy legal professional, are you available to provide this immediate response at any given time? This is where The Best Call Center’s lawyers’ answering service comes in.

The Best Call Center currently provides live answering service to a large number of law firms with great success. Each and every firm that we partner with is able to enjoy a plethora of benefits that come with our service. We act as an extension of your law office by providing top-notch answering services for attorneys with confidentiality and professionalism. With the confidentiality and time-sensitivity involved in your business, the outstanding agents at The Best Call Center are ready to serve your clients at all hours, on any day. After all, clients who are able to speak to a live, empathetic person on a 24/7 basis are much more likely to trust your service because they feel that they are being cared for.

The success and growth of your law firms highly depend on your ability to stay in constant communication with your clients and this means that you should be there when they need you. Attentiveness to each client is crucial in maintaining the quality and integrity of a successful law firm. Having a team of highly-trained, professional live answering representatives allows you to have 24/7 coverage so as to avoid cases of missed calls. Not only do you need the individual who answers your phone to be professional and polite, but you also want him or her to be highly competent. The Best Call Center is here to help when legal matters call your office. We believe in creating excellent connections between your clients and your firm.

A legal live answering service must combine empathy and efficiency to handle the unique challenges of this field. Don’t let your clients hear the computer-generated voice when they call your office. Our live operators give you the friendly, professional voice needed to address the concerns of your current and potential clients. With The Best Call Center, you are always well represented and your law firm can expect to receive nothing short of 5-star service. Our elite team of agents is extensively trained to answer calls professionally according to your specific protocol.

We spend more time than the industry average on training our staff and this enriches each agent representative with superior skills that translate to you in the form of exceptional customer service that you won’t find at any other call center around. Our agents understand the sensitive nature of legal matters and will handle the needs of your clients with care and etiquette. Our detailed legal industry coursework entails legal intake and practice explanations, key industry lingos, and scenario practice.

Our Clients

OUR LEGAL ANSWERING SERVICES

At The Best Call Center, we are committed to offering law firms unparalleled value. Some of our legal answering services include:

Spanish is a primary language to over 38 million in the U.S and that is growing at an exponential rate. Real estate businesses in the U.S. must be ready to accommodate and adapt to an increasingly diverse consumer base. Is your business prepared to assist non-English speaking clientele? Being unable to communicate with customers can be both incredibly embarrassing and incredibly frustrating. But with The Best Call Center, you get a team of bilingual virtual receptionists who have a fluent command of English and Spanish. We understand that the growth of your business is reliant on the number of people you communicate with. So, the more individuals you are able to communicate with, the faster your company will grow.

The ultimate benefit of our real estate live answering service is the improved relationship you’ll be able to develop with your callers and clients. When your clients need assistance in the midst of a hectic day or after hours, we’ll be there to handle your calls. So, even when your callers can’t speak to you directly, they’ll have an assurance that you’re within reach and will get back to them. If there’s a power outage or your office experiences an emergency, our call center will be available. Whatever your situation is, we’re always there to bridge the gap and make sure you’re always connected.

The most significant component in lead capture is a rapid response. When a call is returned 30 minutes after it is placed, you are 5 times more likely to secure a new client. Every call into your company is an opportunity to secure new clients and as a result, boost your revenue. This is one of the main reasons why we at The Best Call Center make prompt service a priority. Our live operators work diligently to answer every call within 3 rings or less so as to ensure that your callers won’t get frustrated and call the competition. Also, messages will be conveyed to you in a prompt manner through email, phone, text, or pager, allowing you time to get back to your clients in the quickest time possible.

Realtors know that if they want to close sales, working after normal business hours is part of the job. But working nights and weekends can be cumbersome if they want to get vital information after hours. With The Best Call Center, however, you can get the information you need, when you need. You can view all the messages on your dashboard and we also send it to you in real time. So you get to show more houses to potential buyers and work deals when the details are fresh. And you can do this without letting a potential buyer from moving to another realty or another house. When the details matter, don’t leave your messages open to power outages, misfiling, or distortion.

When you are not available to take a call that we transfer to you, our agents can take a message and send it to you by text or email. Your clients, tenants, or vendors will have confidence in doing business with you when they are able to reach a live person 24 hours a day, 7 days a week.

You can be able to view reports of every call, every message taken and every other thing we’ve done in real time through your dashboard. Our goal is to ensure that you gain reliable accessibility to The Best Call Center 24/7. This means that we put you at the controls of your account. With the dashboard, you can see your usage at a glance, and can also retrieve all your messages and forward them to your staff if you need to. You can adjust your script, update your info, pay your bill, and more.

In the real estate world, presenting a professional image is essential in giving you a competitive edge. First impressions matter and thereis no margin for error when it comes to customer support. Since we consider ourselves an extension of your office, our team will work with you to customize your account to your needs. When handling every call, we will follow your protocols and procedures, and embody your brand in a manner that clients will think they are speaking with a person sitting in your office. Callers will feel that you are committed to providing them with impeccable service. Our live operators do all the heavy lifting, allowing you to shift your attention to your business and get back to closing deals.

While most individuals looking to buy or sell a home will contact your office during normal business hours, there are times when they need to call you in the evening or on weekends. To ensure that you never miss a call or the chance to get new business, The Best Call Center offers after-hours phone answering service that’s on duty around the clock, 24/7/365. With us handling your calls, we keep your business open even when your office is closed. Our agents can give basic information about your business, patch calls to your team, or take and send the caller’s message in real time. No matter when your business line receives calls, The Best Call Center has got you covered.

The Best Call Center can seamlessly integrate with any type of online calendar management software to create a unified appointment scheduling system that works best for your business. Our virtual receptionists can schedule in-office appointments, property visits, open houses and more. If there are instances of appointment cancellations or modifications, we will immediately notify you or your staff so that you can make proper arrangements. And in an industry where appointments are made on the fly, proper schedule management can help eliminate miscommunication and no-shows, guaranteeing that you and your staff members will always know where to be and when to be there. Moreover, The Best Call Center provides lockbox information for all real estate professionals who are scheduled to view a given property.

Our Legal Answering Services

At The Best Call Center, we are committed to offering law firms unparalleled value. Some of our legal answering services include:

Professional Staffing

In the real estate world, presenting a professional image is essential in giving you a competitive edge. First impressions matter and thereis no margin for error when it comes to customer support. Since we consider ourselves an extension of your office, our team will work with you to customize your account to your needs. When handling every call, we will follow your protocols and procedures, and embody your brand in a manner that clients will think they are speaking with a person sitting in your office. Callers will feel that you are committed to providing them with impeccable service. Our live operators do all the heavy lifting, allowing you to shift your attention to your business and get back to closing deals.

Round the Clock Availability

While most individuals looking to buy or sell a home will contact your office during normal business hours, there are times when they need to call you in the evening or on weekends. To ensure that you never miss a call or the chance to get new business, The Best Call Center offers after-hours phone answering service that’s on duty around the clock, 24/7/365. With us handling your calls, we keep your business open even when your office is closed. Our agents can give basic information about your business, patch calls to your team, or take and send the caller’s message in real time. No matter when your business line receives calls, The Best Call Center has got you covered.

Scheduling Appointments

The Best Call Center can seamlessly integrate with any type of online calendar management software to create a unified appointment scheduling system that works best for your business. Our virtual receptionists can schedule in-office appointments, property visits, open houses and more. If there are instances of appointment cancellations or modifications, we will immediately notify you or your staff so that you can make proper arrangements. And in an industry where appointments are made on the fly, proper schedule management can help eliminate miscommunication and no-shows, guaranteeing that you and your staff members will always know where to be and when to be there. Moreover, The Best Call Center provides lockbox information for all real estate professionals who are scheduled to view a given property.

Message Taking

Realtors know that if they want to close sales, working after normal business hours is part of the job. But working nights and weekends can be cumbersome if they want to get vital information after hours. With The Best Call Center, however, you can get the information you need, when you need. You can view all the messages on your dashboard and we also send it to you in real time. So you get to show more houses to potential buyers and work deals when the details are fresh. And you can do this without letting a potential buyer from moving to another realty or another house. When the details matter, don’t leave your messages open to power outages, misfiling, or distortion.

When you are not available to take a call that we transfer to you, our agents can take a message and send it to you by text or email. Your clients, tenants, or vendors will have confidence in doing business with you when they are able to reach a live person 24 hours a day, 7 days a week.

Bilingual Support

Spanish is a primary language to over 38 million in the U.S and that is growing at an exponential rate. Real estate businesses in the U.S. must be ready to accommodate and adapt to an increasingly diverse consumer base. Is your business prepared to assist non-English speaking clientele? Being unable to communicate with customers can be both incredibly embarrassing and incredibly frustrating. But with The Best Call Center, you get a team of bilingual virtual receptionists who have a fluent command of English and Spanish. We understand that the growth of your business is reliant on the number of people you communicate with. So, the more individuals you are able to communicate with, the faster your company will grow.

Lead Capture

The most significant component in lead capture is a rapid response. When a call is returned 30 minutes after it is placed, you are 5 times more likely to secure a new client. Every call into your company is an opportunity to secure new clients and as a result, boost your revenue. This is one of the main reasons why we at The Best Call Center make prompt service a priority. Our live operators work diligently to answer every call within 3 rings or less so as to ensure that your callers won’t get frustrated and call the competition. Also, messages will be conveyed to you in a prompt manner through email, phone, text, or pager, allowing you time to get back to your clients in the quickest time possible.

New and Improved Dashboard

You can be able to view reports of every call, every message taken and every other thing we’ve done in real time through your dashboard. Our goal is to ensure that you gain reliable accessibility to The Best Call Center 24/7. This means that we put you at the controls of your account. With the dashboard, you can see your usage at a glance, and can also retrieve all your messages and forward them to your staff if you need to. You can adjust your script, update your info, pay your bill, and more.

Build a Better Relationship

The ultimate benefit of our real estate live answering service is the improved relationship you’ll be able to develop with your callers and clients. When your clients need assistance in the midst of a hectic day or after hours, we’ll be there to handle your calls. So, even when your callers can’t speak to you directly, they’ll have an assurance that you’re within reach and will get back to them. If there’s a power outage or your office experiences an emergency, our call center will be available. Whatever your situation is, we’re always there to bridge the gap and make sure you’re always connected.

We are so confident in our legal oriented service, when you sign up today, as an introductory offer we are providing 14 days of free service, so you can see just how well our 24/7 receptionists better your business and instill customer satisfaction on every call

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Attorneys We Serve

The Best Call Center serves every area of the law, including Large Partnerships, Solo Practitioners, and law firms in between. We serve attorneys practicing in criminal defense, traffic, family, personal injury, bankruptcy, employment/labor/ corporate, real estate, immigration, and civil rights.

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